Even with all the school and professional training we undergo as therapists, it’s impossible to be completely prepared for every situation we may encounter in the consulting room. But that doesn’t mean we need to feel stumped or overwhelmed when faced with challenging clients or issues that we’ve never seen before.

Courtney Armstrong, author of Transforming Traumatic Grief: Six Steps to Move from Grief to Peace, finds that a little bit of flexibility and playfulness goes a long way in these situations. Once you stop trying to use a “one-size-fits-all” approach, the world of treatment options becomes limitless.

Watch this clip to hear her talk about a personal experience she had connecting with some clients who weren’t interested in traditional therapy approaches.



Rich Simon

Richard Simon, PhD, founded Psychotherapy Networker and served as the editor for more than 40 years. He received every major magazine industry honor, including the National Magazine Award. Rich passed away November 2020, and we honor his memory and contributions to the field every day. 

Courtney Armstrong

Courtney Armstrong, LPC, MHSP, is a Board Certified Fellow in Clinical Hypnotherapy and has trained thousands of mental health professionals in creative, brain-based strategies for healing trauma. She’s a bestselling author of the book, The Therapeutic “Aha!”: 10 Strategies for Getting Clients Unstuck and Transforming Traumatic Grief and is the owner/director of Tamarisk: A Center for Mind-Body Therapy in the state of Tennessee.